Carpet Cleaning
What types of carpet cleaning methods do you use?
We offer various cleaning methods, including steam cleaning (hot water extraction), dry cleaning, and shampooing. The method used will depend on your carpet type and your specific cleaning needs.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly, non-toxic cleaning products that are safe for both pets and children. If you have special concerns, let us know, and we’ll adjust our approach accordingly.
How can I schedule a carpet cleaning service?
You can schedule a service through our website, by calling +61 468 782 705 , or by emailing jsservicesptyltd@gmail.com.
How often should I have my carpets professionally cleaned?
For most homes, carpets should be cleaned every 3–6 months to maintain their appearance and hygiene. High-traffic areas or homes with pets and kids may require more frequent cleaning.
How long does it take for carpets to dry after cleaning?
Typically, carpets take 6–12 hours to dry completely, depending on the cleaning method and ventilation. We also use equipment to speed up the drying process.
Can you clean carpets with heavy furniture in the room?
Yes, we can carefully move light furniture to clean underneath. For larger or heavy furniture, we recommend removing it before our visit.
Window Cleaning
What types of windows do you clean?
We clean all types of windows, including residential, commercial, interior, and exterior windows. This includes skylights, sliding glass doors, storm windows, and more.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly, non-toxic cleaning products that are safe for both pets and children. If you have special concerns, let us know, and we’ll adjust our approach accordingly.
How do I schedule a window cleaning service?
You can schedule a service through our website, by calling +61 468 782 705 , or by emailing jsservicesptyltd@gmail.com.
How often should I have my windows professionally cleaned?
We recommend cleaning residential windows at least thrice a year. For commercial properties or high-traffic areas, quarterly or even monthly cleaning may be needed.
Do you offer discounts for regular or recurring services?
Yes, we offer discounts for recurring customers who schedule regular cleanings (e.g., monthly, quarterly, or bi-annual plans).
Are your window cleaners insured and trained?
Yes, all our window cleaners are fully trained, insured, and follow strict safety protocols to ensure quality service and your peace of mind.
Commercial Cleaning
What is included in your commercial cleaning services?
Our commercial cleaning services include office cleaning, floor care (sweeping, mopping, vacuuming), restroom sanitation, dusting, trash removal, window cleaning, carpet cleaning, and more. We tailor our services to meet your business’s specific needs.
Are your cleaning products safe for the environment?
Yes, we use eco-friendly and non-toxic cleaning products to ensure a safe and healthy environment for your employees and customers.
How do I schedule a commercial cleaning service?
You can schedule a service through our website, by calling +61 468 782 705 , or by emailing jsservicesptyltd@gmail.com.
Are your cleaners trained and background-checked?
Yes, all our staff are thoroughly trained, background-checked, and follow industry-standard safety and cleaning protocols.
How often should I have my windows professionally cleaned?
We recommend cleaning residential windows at least thrice a year. For commercial properties or high-traffic areas, quarterly or even monthly cleaning may be needed.
Do you offer recurring cleaning services?
Yes, we offer daily, weekly, bi-weekly, and monthly cleaning services based on your preferences and requirements.
Are there any hidden fees?
No, we provide transparent pricing with no hidden fees. Any additional costs will be discussed upfront.
Do you clean industrial or warehouse spaces?
Yes, we have the tools and expertise to clean industrial and warehouse facilities, including large floor spaces, machinery areas, and break rooms.
How do you ensure quality control?
We perform regular inspections, use detailed checklists, and encourage client feedback to maintain high-quality service.